Privacy Policy

Effective Date: December 10, 2024

At TSEYA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TSEYA mobile application ("App").

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name, username, and profile photo when you sign in with Google or Apple
• Profile Information: Gender, bio, and other optional profile details you choose to provide
• User Content: Photos, descriptions, and prices of outfits you upload
• Communications: Comments, replies, and messages you send within the App

1.2 Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: App features used, content viewed, likes, and interactions
• Language Preferences: Device language settings for translation features

1.3 Information from Third Parties

• Authentication Providers: We receive basic profile information from Google or Apple when you sign in

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the App
• Create and manage your account
• Display your content to other users
• Enable social features (likes, comments, follows)
• Send push notifications about activity on your content
• Translate content between languages
• Moderate content for safety using automated systems
• Improve and personalize your experience
• Communicate with you about updates and support
• Ensure security and prevent fraud

3. How We Share Your Information

3.1 Public Information

The following information is visible to other users:

• Username and profile photo
• Name (if provided)
• Posts you upload
• Comments and likes
• Follower and following counts

3.2 Service Providers

We share information with trusted service providers who assist us in operating the App:

• Google Cloud: Content moderation (Vision API) and translation services
• Cloud Storage: Storing uploaded images securely
• Authentication: Google and Apple for sign-in services
• Push Notifications: Expo Push Service for delivering notifications

3.3 Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of TSEYA, our users, or others.

4. Data Storage and Security

Your data is stored securely using industry-standard measures:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with access controls
• Authentication tokens stored securely on your device

While we implement safeguards, no system is completely secure. We cannot guarantee absolute security of your data.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your profile information through the App settings.

5.2 Delete Your Account

You can delete your account at any time. This will remove your profile and associated data, though some information may be retained for legal or legitimate business purposes.

5.3 Push Notifications

You can enable or disable push notifications through your device settings.

5.4 Content Removal

You can delete your posts, comments, and other content at any time.

6. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the App, you consent to such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email. Your continued use of the App after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@tseya.app

10. Additional Rights for EU/EEA Users

If you are located in the European Union or European Economic Area, you have additional rights under GDPR, including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us at support@tseya.app.